Details of the requirements of an authorised ASP with Ausgrid are outlined in Ausgrid’s ‘ES4 Accredited Service Provider Authorisation’ along with information on Ausgrid’s website.

ASP authorisation services provided by Ausgrid are an Alternative Control Service. The allowable fees applicable to these services are approved by the Australian Energy Regulator and are detailed in Ausgrid’s Connection Charges and Ausgrid’s ‘Connection Policy’.

The fees detailed in the Alternative control services fee schedule have been revised for the ASP Authorisation Management System and are detailed in Table 1 below. These fees are current as of 1 July 2024.*

*Fees do not include GST

Ausgrid’s training group provides Ausgrid-specific training for Accredited Service Providers (ASPs).

Training services provided by Ausgrid are an Alternative Control Service. The allowable fees applicable to these services are approved by the Australian Energy Regulator and are detailed in Ausgrid’s Connection Charges and Ausgrid’s ‘Connection Policy’.

Step 1 > Create your supplier profile

Click here to create your supplier profile, username and password and get started.

If your business is already registered in Avetta, go to Step 2

Step 2 > Connect to Ausgrid ASP

In the ‘Find Connections’ search field, type Ausgrid.

Add the Ausgrid ASP site and select Next in the upper right-hand corner.

Step 3 > Service Evaluation

Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.

Select Next in the upper right-hand corner once complete.

Step 4 > Checkout

The cost to join the program is outlined in the ASP Authorisation Ancillary Network Services table above.

Enter your payment details and confirm your payment.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

Step 5 > Ausgrid Prequalification

Select the Network button in the left-hand menu and get started on the prequalification requirements for Ausgrid. These may include, but not be limited to:

• • Company information and locations
  • Safety information
  • Insurances
  • Professional Indemnity Insurance (Level 1 ASPs only)
  • Bank Guarantee (Level 1 ASPs only)
  • Department of Planning and Environment Company Accreditation Letter

Documentation will be verified by the Avetta team, who will reach out should any corrections be required.

Step 6 > Attend company authorisation meeting

If you are applying for an initial ASP company authorisation, you must attend an in-person meeting with Ausgrid.

This meeting will provide your company with information for working safely on or near Ausgrid’s network, Ausgrid procedures and processes relevant to your work, and allow you to ask questions regarding ASP authorisation and compliance.

You must complete all prequalification requirements for Ausgrid before your company will be considered compliant.

To reach full compliance to work as an Ausgrid ASP, you must next register your workers.

Step 1 > Login and add workers

From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.

If you don’t immediately see the Ausgrid tile, click on the Add or Remove Portals and select the Ausgrid tile.

Select Manage Roles and then Add New Employee. From here you will upload a photo of your worker and enter their personal contact details, address, phone and email. If a worker is already a registered cardholder, you may proceed to Step 3 to select their site and role.

Step 2 > Pay for worker registration and contractor card

Pay for your worker’s registration and order their access ID cards to work for Ausgrid.

• • Worker registration costs $125 + GST per person for profile verification and the supply of a plastic access ID card and e-card, with renewal costing $90 + GST annually from year two.
  • Replacement cards are $30 + GST.

A tax invoice will be supplied on payment.

Step 3 > Select roles

Continuing through the worker’s profile, the next step is to Add New Role. Roles are the specific classes of ASP Authorisation for workers. Only select roles the ASP company and worker are accredited for by the NSW Department of Planning and Environment, which match their accreditation documentation.

Workers are required to complete online ASP Authorisation information session, and they will be emailed a link and login details.

You can also book any required classroom inductions from the calendar of available dates and locations.

Pegasus will validate your worker’s profile, and once they successfully complete their online induction, their role will be applied to their profile. At this time, their plastic access ID card will be printed and sent, and their e-card sent to their nominated mobile number.

It’s important that you keep worker’s details up to date. You can login at any time to update your account or their profiles. During registration, you may also elect to invite your worker to the Worker Portal, allowing them to maintain their own profile to work for Ausgrid.