Ausgrid

The Ausgrid Partners Safety Management System process for partners and subcontractors is outlined below.

Am I a partner?

If your business provides services and invoices Ausgrid directly, or you work on multiple Ausgrid sites and invoice both directly and indirectly, you are a partner. Please follow the instructions below to register.

Am I a subcontractor?

If your business does not invoice Ausgrid directly, you are a subcontractor. Please follow the instructions below to register. Partners will only register workers directly employed by them.

Accredited Service Providers complete contestable work on or near Ausgrid’s network – including work to design, construct or install assets that connect a customer’s installation to Ausgrid’s electricity network. Click to follow the instructions to register as an Ausgrid ASP.

Let’s get started!

We suggest you read through the process below first, and allow yourself time to source and upload the required documents and information that may be required to register your business and workers.

You can find detailed user guides for the system (with screenshots) on the Help and Resources page.

Please note: you should only follow the compliance process if you have been requested to do so by Ausgrid.

The two-step process is detailed below – simply click to expand the sections.

STAGE 1: Business Registration (click to expand)

Step 1 > Create your supplier profile

Click here to create your supplier profile, username and password and get started.

If your business is already registered in Avetta, go to Step 2

Step 2 > Connect to Ausgrid

In the ‘Find Connections’ search field, type Ausgrid.

Add the Ausgrid External Partner site and select Next in the upper right-hand corner.

Step 3 > Service Evaluation

Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.

Select Next in the upper right-hand corner once complete.

Step 4 > Checkout

The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.

Enter your payment details and confirm your payment.

Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.

Step 5 > Ausgrid Prequalification

Select the Network button in the left-hand menu and get started on the prequalification requirements for Ausgrid. These may include, but not be limited to:

- Company information and locations
- Safety information
- Insurances
- Licences

Insurances and licenses will be verified by the Avetta team, who will reach out should any corrections be required.

Step 6 > Manual Audit / SMS Review (if required)

Depending on the work your organisation performs (as identified in Step 3), you may be required to complete a SMS review (Manual Audit), which is an independent desktop audit of your Work Health and Safety documents by a qualified WHS professional. The documents you’ll be asked to provide may include, but are not limited to:

- WHS Policy
- Safety Management System
- Safe Work Method Statements/JSA/Safe Work Procedures
- Risk Register
- Training Matrices/Training Needs Analysis

Once complete, select Submit in the top-right corner.

Your manual audit assessment questions and submitted documents will be audited within ten business days of submission. If corrective actions are required for you to meet compliance, you’ll receive an email from our auditors.
You must complete all prequalification requirements for Ausgrid before your company will be considered compliant.

To reach full compliance to work for Ausgrid, you must next register your workers.

Please note: Subcontractors will not be required to upload any supporting documentation.

STAGE 2: Worker Registration (click to expand)

Step 1 > Login and add workers

From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.

If you don’t immediately see the Ausgrid tile, click on the Add or Remove Portals and select the Ausgrid tile.

Select Manage Roles and then Add New Employee. From here you will upload a photo of your worker and enter their personal contact details, address, phone and email. If a worker is already a registered cardholder, you may proceed to Step 3 to select their site and role.

Step 2 > Pay for worker registration and contractor card

Pay for your worker’s registration and order their access ID cards to work for Ausgrid.

- Worker registration costs $125 + GST per person for profile verification and the supply of a plastic access ID card and e-card, with renewal costing $90 + GST annually from year two.
- Replacement cards are $30 + GST.

A tax invoice will be supplied on payment.

Step 3 > Select roles

Continuing through the worker’s profile, the next step is to Add New Role. Here you will book their online induction, and they will be emailed a link and login details.

You can also book any required classroom inductions from the calendar of available dates and locations.

Pegasus will validate your worker’s profile, and once they successfully complete their online induction, their role will be applied to their profile. At this time, their plastic access ID card will be printed and sent, and their e-card sent to their nominated mobile number.

It’s important that you keep worker’s details up to date. You can login at any time to update your account or their profiles. During registration, you may also elect to invite your worker to the Worker Portal, allowing them to maintain their own profile to work for Ausgrid.

Step 4 > Pegasus validates profile and applies roles

Phone

Email