About Partners Safety Management

Partners and subcontractors working for Ausgrid must first be registered in the Ausgrid Partners Safety Management System (APSMS) if requested to do so.

The online system underscores the Ausgrid commitment to the health, safety and wellbeing of everyone working for us. It allows Ausgrid and its partners and subcontractors to manage a shared duty of care and meet health and safety obligations.

Please note: you should only follow the compliance process if you have been requested to do so by Ausgrid.

Partners

In the APSMS, partners will have their business details and required documents (including insurances and licences) uploaded to prove their compliance to work for Ausgrid.

Partners will also register and book their workers into inductions they must complete to work for Ausgrid. All workers must be able to present Ausgrid access ID card at site.

Click to follow the instructions to register as an Ausgrid Partner.

Subcontractors

Subcontractors (who do not invoice Ausgrid directly) will register and book their workers into inductions they must complete to work for Ausgrid. All workers must be able to present Ausgrid access ID card at site.

Click to follow the instructions to register as an Ausgrid Subcontractor.

Accredited Service Providers (ASPs)

ASP’s complete contestable work for Ausgrid – any work to design, construct or install assets that connect a customer’s installation to the Ausgrid electricity network, including work on or near the network.

Click to follow the instructions to register as an Ausgrid ASP.

Pegasus

Pegasus connects a competent workforce. They manage the Partners Safety Management System and Role Portal on behalf of Ausgrid.

The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract

Visit pegasus.net.au

Partners

The Ausgrid Partners Safety Management System process for partners is outlined below.

Am I a partner?

If your business provides services and invoices Ausgrid directly, or you work on multiple Ausgrid sites and invoice both directly and indirectly, you are a partner. Please follow the instructions below to register.

If your business does not invoice Ausgrid directly, you are a subcontractor. Please visit the subcontractor page for instructions to register. Partners will only register workers directly employed by them.

Accredited Service Providers complete contestable work for Ausgrid – any work to design, construct or install assets that connect a customer’s installation to the Ausgrid electricity network, including work on or near the network. Click to follow the instructions to register as an Ausgrid ASP.

Let’s get started!

We suggest you read through the process below first, and allow yourself time to source and upload the required documents and information to register your business and workers.

You can find detailed user guides for the system (with screenshots) on the Help and Resources page.

Please note: you should only follow the compliance process if you have been requested to do so by Ausgrid.

The two-step process is detailed below – simply click to expand the sections.

STAGE 1: Business Registration (click to expand)

Step 1 > Create a user name and password to register your business

The Ausgrid Partners Safety Management System can be found by clicking the REGISTER BUSINESS button below:

Start by entering a user name of your choosing, plus your email address and a password. You’ll be emailed confirmation.

Step 2 > Register business details

Using your new details, login to the APSMS.

You may now follow the process to register your company details by answering profile questions and selecting the insurances and licences you can supply to support your registration. The information you enter here will determine your category and therefore, the cost of your registration.

Step 3 > Pay for registration based on category

You will now be categorised using the information you have provided. The cost depends on your category and the complexity of validating your business. Registration is valid for three years with a $100 + GST annual account renewal fee.

Category High Risk: $700 + GST

Category Medium Risk: $500 + GST 

Category Low Risk (4801 or equivalent): $300 + GST

Step 4 > Upload documents for verification

You will finally be prompted to upload copies of the licences and insurances you selected earlier in the process for verification. You’ll be emailed when your documents are verified, or informed of any corrections needed to finalise business registration. Documents may include but are not limited to:

-Public and Product Liability insurance of $50M for any one occurrence

-Workers Compensation Insurance for Australian companies who pay more than $7,500 in wages

-Professional Indemnity if prompted

If applicable, other forms, insurance, or licences such as:

– High Risk Licences

– Accreditation Documents such as ISO 9001

– Safety Management System certifications

– Evidence of your Safety Management System

To complete your registration, you will be sent login details to register workers and book their inductions. Please click to expand those instructions below.

STAGE 2: Worker Registration (click to expand)

Step 1 > Create a user name and password to register your workers

The Ausgrid Role Management Portal (where you register workers) will be found by clicking the button below:

Login with the details sent to you by Pegasus.

The next steps are to add your workers to ensure their compliance to work for Ausgrid.

Step 2 > Add workers, choose roles and book training

Using your new details, login and add your workers in the system! You’ll start by selecting Manage Roles and then Add New Employee. From here you will upload a photo of your worker and enter their personal contact details, address, phone and email.

Continuing through the worker’s profile, the next step is to Add New Role. Here you will book their online induction, and they will be emailed a link and login details.

You can also book any required classroom inductions from the calendar of available dates and locations. All Partners and Subcontractors must register with Auercon before they commence training. Ausgrid and Auercon (RTO 90921) have entered a partnership with Auercon as the Registered Training Organisation, and Ausgrid trainers delivering training and assessments.

Step 3 > Pay for worker registration and access card

Pay for your worker’s registration and order their access ID cards to work for Ausgrid.

Worker registration costs $85 + GST per person for profile verification and the supply of a plastic access ID card and e-card, with renewal costing $50 + GST annually from year two.

Replacement cards are $15 + GST. A tax invoice will be supplied on payment.

Step 4 > Pegasus validates profile and applies roles

Pegasus will validate your worker’s profile, and once they successfully complete their online induction, their role will be applied to their profile. At this time, their plastic access ID card will be printed and sent, and their e-card sent to their nominated mobile number.

It’s important that you keep worker’s details up to date. You can login at any time to update your account or their profiles. During registration, you may also elect to invite your worker to the Worker Portal, allowing them to maintain their own profile to work for Ausgrid.

Subcontractors

The Ausgrid Partners Safety Management System process for subcontractors is outlined below.

Am I a subcontractor?

If your business does not invoice Ausgrid directly, you are a subcontractor. Please follow the instructions below to register.

If your business provides services and invoices Ausgrid directly, or you work on multiple Ausgrid sites and invoice both directly and indirectly, you are a partner. Please visit the partners page for instructions to register. Your subcontractors must register as per the instructions below. You will only register workers directly employed by you.

Accredited Service Providers complete contestable work for Ausgrid – any work to design, construct or install assets that connect a customer’s installation to the Ausgrid electricity network, including work on or near the network. Click to follow the instructions to register as an Ausgrid ASP.

Let’s get started!

We suggest you read through the process first, and allow yourself time to source and upload the required documents and information to register your workers.

You can find detailed user guides for the system (with screenshots) on the Help and Resources page.

As a subcontractor, you must adhere to the safety management system of your principal contractor at all times when performing works at Ausgrid.

Step 1 > Create a user name and password to register your workers

The Ausgrid Role Management Portal (where you register workers) will be found by clicking the button below:

– Start by selecting the country your business operates in, and then search for your ABN

– Enter contact details, including email and business address and phone number

– Select Request Registration to have the business registration verified. You will be emailed login details.

Already have an account? Click Back to login above Business Details Registration.

The next steps are to add your workers to ensure their compliance to work for Ausgrid.

Step 2 > Add workers, choose roles and book training

Using your new details, login and add your workers in the system! You’ll start by selecting Manage Roles and then Add New Employee. From here you will upload a photo of your worker and enter their personal contact details, address, phone and email.

Continuing through the worker’s profile, the next step is to Add New Role. Here you will book their online induction, and they will be emailed a link and login details.

You can also book any required classroom inductions from the calendar of available dates and locations. All Subcontractors must register with Auercon before they commence training. Ausgrid and Auercon (RTO 90921) have entered a partnership with Auercon as the Registered Training Organisation, and Ausgrid trainers delivering training and assessments.

Step 3 > Pay for worker registration and access card

Pay for your worker’s registration and order their access ID cards to work for Ausgrid.

Worker registration costs $85 + GST per person for profile verification and the supply of a plastic access ID card and e-card, with renewal costing $50 + GST annually from year two.

Replacement cards are $15 + GST. A tax invoice will be supplied on payment.

Step 4 > Pegasus validates profile and applies roles

Pegasus will validate your worker’s profile, and once they successfully complete their online induction, their role will be applied to their profile. At this time, their plastic access ID card will be printed and sent, and their e-card sent to their nominated mobile number.

It’s important that you keep worker’s details up to date. You can login at any time to update their profiles. During registration, you may also elect to invite your worker to the Worker Portal, allowing them to maintain their own profile to work for Ausgrid.

Accredited Service Providers (ASPs)

The Ausgrid ASP Authorisation Management System process for Accredited Service Providers (ASPs) is outlined below.

Am I an ASP?

To undertake contestable work within Ausgrid’s network, you need to be an Accredited Service Provider (ASP). Contestable work is any work to design, construct or install assets that connect a customer’s installation to the Ausgrid electricity network, including work on or near the network.

Prior to applying for ASP authorisation with Ausgrid, you need to first become accredited under the ASP Scheme. Refer to the ASP Accreditation Scheme website for information about how to become an Accredited Service Provider.

Please note: The authorisation of Level 3 ASPs is not currently managed through the Pegasus System.

If your business provides services directly to Ausgrid, for works that are not customer funded contestable work, you are a partner or subcontractor. Refer to the links below for more information:

Visit the partners page for information and instructions to register.

Visit the subcontractor page for information and instructions to register

Information for ASPs

Details of the requirements of an authorised ASP with Ausgrid are outlined in Ausgrid’s ‘ES4 Accredited Service Provider Authorisation’ along with information on Ausgrid’s website. Ausgrid is currently revising the ‘ES4 Accredited Service Provider Authorisation’ document to align with the requirements of the ASP Authorisation Management System and therefore information detailing the ASP authorisation processes in ES4 (amendment 0 dated 05/09/2017) will not be current. All other information in ES4 remains current and must be read an understood by all authorised ASPs. To keep up to date with the ASP authorisation process prior to the release of the revised ES4 please refer to the general information notices and updates on Ausgrid’s website.

ASP Authorisation fees

ASP authorisation services provided by Ausgrid are an Alternative Control Service. The allowable fees applicable to these services are approved by the Australian Energy Regulator and are detailed in Ausgrid’s ‘Alternative control services fee schedule’ and Ausgrid’s ‘Connection Policy’.

The fees detailed in the Alternative control services fee schedule have been revised for the ASP Authorisation Management System and are detailed in Table 1 below. These fees are current as of 1 July 2021 and are payable to Ausgrid.

Ausgrid Training

Ausgrid’s training group provides Ausgrid-specific training for Accredited Service Providers (ASPs).

Training services provided by Ausgrid are an Alternative Control Service. The allowable fees applicable to these services are approved by the Australian Energy Regulator and are detailed in Ausgrid’s ‘Alternative control services fee schedule’ and Ausgrid’s ‘Connection Policy’.

Ready to register? Let’s get started!

We suggest you read through the process below first and source the required information to register your business and workers.

You can find detailed user guides for the system (with screenshots) on the Help and Resources page.

The two-stage process is detailed below – simply click to expand the sections.

Stage 1: Business Registration (click to expand)

Step 1 > Create a user name and password to register your business

The Ausgrid ASP Authorisation Management System can be found by clicking the REGISTER BUSINESS button below:

Start by entering a user name of your choosing, plus your email address and a password. You’ll be emailed confirmation.

Step 2 > Register business details

Using your new details, login to the system.

You may now follow the process to register your company details by answering profile questions and selecting the documents you must supply to support your registration.

Step 3 > Upload documents for verification

You will be prompted to upload copies of the documents selected for verification. You’ll be emailed when your documents are verified, or informed of any corrections needed to finalise business registration. Documents may include:

    • Professional Indemnity Insurance (Level 1 ASPs only)
    • Bank Guarantee (Level 1 ASPs only)
    • Department of Planning, Industry and Environment Company Accreditation Letter

Step 4 > Attend company authorisation meeting

If you are applying for an initial ASP company authorisation, you must attend an in-person meeting with Ausgrid. This meeting will provide your company with information for working safely on or near Ausgrid’s network, Ausgrid procedures and processes relevant to your work, and allow you to ask questions regarding ASP authorisation and compliance.

To complete your registration, you will be sent login details to register your workers and book their online ASP Authorisation information session. 

Stage 2: Worker Registration (click to expand)

Step 1 > Login to register your workers

The Ausgrid ASP Authorisation Management System to register your workers can be found by clicking the button below:

Login with the details sent to you by Pegasus.

The next steps are to add your workers to ensure their compliance to work on or near Ausgrid’s network as an authorised ASP. If a worker is already registered with Ausgrid, you can search and select their profile to add the correct role/s in this system.

Step 2 > Add workers

Start by selecting Manage Roles and then Add New Employee. Upload a photo of your worker and enter their personal contact details, address, phone and email.

Step 3 > Choose roles and book information session & classroom training

Continuing through the worker’s profile, the next step is to Add New Role. Only select roles the ASP company and worker are accredited for by the NSW Department of Planning, Industry and Environment, which match their accreditation documentation.

You will assign their online ASP Authorisation information session, and they will be emailed a link and login details.

You can also book any required classroom inductions from the calendar of available dates and locations. All ASPs must register with Auercon before they commence training. Ausgrid and Auercon (RTO 90921) have entered a partnership with Auercon as the Registered Training Organisation, and Ausgrid trainers delivering training and assessments.

Pegasus validates profile and applies roles

Pegasus will validate your worker’s profile, and once they successfully complete their online ASP Authorisation information session, their role will be applied to their profile. At this time, their plastic access ID card will be printed and sent.

Ausgrid field auditors will be scanning the cards of ASP workers to ensure their compliance, so they must be carried at all times when working on or near Ausgrid’s network.

It’s important that you keep all company and worker details up to date. You can login at any time to update your account or their profiles. During registration, you may also elect to invite your worker to the Worker Portal, allowing them to maintain their own profile to work on or near Ausgrid’s network.